Functional Medicine Lead Medical Assistant & Phlebotomist

About RUMA Medical

RUMA Medical is a growing leader in Functional Medicine and medical aesthetics. We are passionate about exceptional patient experiences, personalized care, and helping our patients thrive.

About the Role

We are looking for an experienced Medical Assistant & Phlebotomist ready to step into a leadership role within our Functional Medicine department.

This is a hands-on position that combines clinical Medical Assistant responsibilities with team leadership, patient experience, department operations, and process improvement. You will support providers and patients while helping lead, train, and develop the Functional Medicine team.

The ideal candidate is proactive, organized, emotionally intelligent, detail-oriented, and comfortable taking ownership without constant direction.

Key Responsibilities

Clinical & Patient Care

Assist providers with Functional Medicine treatments and procedures
Perform phlebotomy and coordinate lab work
Support hormone optimization, medical weight loss, thyroid care, regenerative medicine, hair loss, gut health, allergy testing, and other Functional Medicine services
Prepare rooms and procedures and maintain clean, sterile environments
Complete accurate charting, consents, and patient documentation
Assist with DEXA scans and other clinical services
Manage patient follow-up, education, and communication

Department Operations

Manage Functional Medicine communications through email, text, Cerbo, and Blvd
Coordinate prescriptions, Fullscript, labs, and patient tasks according to company protocols
Optimize scheduling and daily patient flow
Oversee Functional Medicine inventory and supplies
Help develop and improve department SOPs and workflows
Ensure department standards, checklists, and protocols are consistently followed

Leadership & Team Development

Lead, coach, train, and mentor Functional Medicine team members
Serve as a go-to resource for Functional Medicine systems, protocols, and workflows
Conduct team training, role plays, and 1:1 development meetings
Establish and monitor team KPIs
Support onboarding and assist with recruiting
Promote accountability, teamwork, and a positive culture

Patient Experience & Growth

Create a warm, personalized, VIP-level patient experience
Improve patient retention, follow-up, and rebooking
Educate patients on RUMA services and programs
Identify appropriate opportunities for cross-department services
Monitor department performance and identify opportunities for growth and improvement

What We're Looking For

MA or CNA certification required
Prior Medical Assistant experience
Phlebotomy experience
Strong clinical and documentation skills
Leadership or supervisory experience preferred
Functional Medicine experience is a plus
Excellent communication and organizational skills
Comfortable working independently and taking initiative
Strong technology skills and ability to learn new systems
Professional, dependable, energetic, and team-oriented
Passionate about patient care and continued learning

This Role Is a Great Fit If You Are:

Humble. Hungry. Emotionally intelligent. Accountable.

You don’t need to be told what to do at every step. You see what needs to be done, take ownership, support your team, and care deeply about the patient experience.

If you’re an experienced Medical Assistant who is ready to take the next step into leadership and department ownership, we’d love to meet you.

Responsibilities and expectations may evolve as RUMA Medical continues to grow.

How to Apply :

If this opportunity excites you and aligns with your passion for wellness and patient care, we’d love to hear from you. Please complete the brief application linked below.

Applications will be accepted through Friday, September 11th, 2026.

Thank you,

Shelby Miller

Schedule a Consultation

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